ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, May 25th, 2026. We will resume regular U.S. support hours on Tuesday, May 26th, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT The Decision Science Core (formerly Shared Decision Making Core) provides researchers with access to decision science expertise and state-of-the-art methods necessary to develop, evaluate, and disseminate shared decision making interventions to enhance the quality of cancer care delivery at MD Anderson and its partner institutions.
Our services include:
Robert J. Volk, PhD | Director
Lisa M. Lowenstein, PhD, MPH | Co-Director
Viola B. Leal, MPH | Associate Director, Research Planning and Development
| Hours | Location |
|
Monday - Friday, 9 AM - 5 PM CST |
Fannin Holcombe Building |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Viola B. Leal, MPH |
Research Planning and Development
|
(713) 563-7363
|
vbenavidez@mdanderson.org
|
FHB9.1080
|