ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT Please use the following text in the acknowledgements section:
"Data were generated in part through the use of the Preclinical Behavior Core (PBC) [and list other Cancer Center Support Grant shared resources if used], which receives partial support from the National Cancer Institute under grant P30CA016672 to MD Anderson Cancer Center. The research reported in this [publication/press release] was not directly funded through the grant P30CA016672 to MD Anderson Cancer Center and is not within the scope of such grant."
Peter M. Grace, PhD | Director
Andrew J. Shepherd, PhD | Co-Director
| Hours | Location |
|
Monday - Friday |
6767 Bertner Avenue |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Nathan Goodwin |
Program Coordinator
|
PBResearchCore@mdanderson.org
|