Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT The Mass Spectrometry Imaging Core offers sample preparation, imaging data collection, and data analysis of fresh frozen and FFPE tissue specimens for the detection of drugs, metabolites, lipids, glycans, peptides, and proteins. Most mass spectrometry imaging is performed in an untargeted manner, but targeted analyses are possible for drugs via MS/MS or for proteins via MALDI Immunohistochemistry. It is strongly recommended that you meet with facility personnel to discuss your project goals before submitting a project.
Erin H. Seeley, Ph.D.
Director
2SCR3.3029
EHSeeley@mdanderson.org
346-723-6170
| Hours | Location |
|
8:00 am to 4:30 pm |
SCRB2 3.3207 |
]| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Erin Seeley |
Director
|
713-416-0743
|
EHSeeley@Mdanderson.org
|
2SCR3.3029
|
